Kimberley A. Smith

FOUNDER & LEAD CONSULTANT

I help founders secure real estate for their business model, launch, get discovered, plan their roadmap, and grow.

Product Strategy · Digital Launch Infrastructure · E-commerce Operations · Commercial Real Estate


The problem

Launching a business is hard enough without the location, digital & operational chaos.

Most founders spend more time agonizing over finding the right location, go-to-market strategy, and tech platforms — all claiming to be the best — than managing their design ethos, staffing, services, sales collateral, and inventory. Then, instead of serving the customers they set out to serve, they're navigating processes and fighting systems they barely understand and won’t have time to oversee.

The result: wasted time, generic set ups, wrong POS, no online presence, zero visibility and data no one's actually using to drive business decisions. Everything delayed, half-built, and no one is overseeing the roadmap and holding it all together.

That's where I come in.

I help founders secure the right location, launch with intention and manage the digital foundation and go-to-market strategy that gets them open, discoverable, and operating like a real business — from day one.


what i do

CRE & 4 phases. one path to launch & growth.

Whether you need everything or just one missing piece — every phase is designed to meet you where you are in any industry you operate in.

  • Whether you're launching a new business, expanding, or looking to acquire an existing business, I help you identify, evaluate, and secure the right commercial space for your budget, and goals.

    Find Your Space.

  • Tech stack, brand foundation & OCM-ready operations

    ⏱ 4–8 WEEKS

    Build the operational foundation before doors open. I guide POS selection, ecommerce platform decisions, loyalty systems, and compliance-ready marketing — plus brand identity if you need it.

    WHAT’S INCLUDED

    • Tech stack discovery + POS selection

    • Ecommerce platform decisions

    • Marketing compliance review

    • Business case + brand concept document

    • Logo + brand guidelines (add-on)

  • Get discovered on Google, Yelp, Social & industry-relevant platforms (ie: Weedmaps)

    ⏱ 1–2 WEEKS

    The fastest way to get found. I set up and optimize every platform your customers will use to discover you — and make sure your presence is consistent, compelling, and complete.

    • Google Business Profile setup + optimization

    • Yelp + Weedmaps profile setup

    • Social platform setup + launch creative

    • Google Review QR signage (lucite or plaque)

    • Hours, location, menu, and service info across all platforms

  • Set up your digital storefront and start taking orders

    ⏱ 4–8 WEEKS

    Once you're discoverable, it's time to sell. I oversee ecommerce setup, POS implementation, pricing strategy, loyalty programs, and analytics — so you open ready to convert.

    • Ecommerce storefront design oversight

    • POS system + hardware procurement

    • Product categories + menu configuration and design oversight

    • Loyalty program + email/SMS setup and launch strategy

    • Coordinate and oversee implementation with tech partners

  • Ongoing operations, SEO, Loyalty & Marketing — monthly retainer

    ⏱ ONGOING MONTHLY RETAINER

    After launch, your business needs a strategic partner — not just a vendor. I manage your ecommerce, marketing, loyalty campaigns, and local SEO so you can focus on running the business.

    • Ecommerce updates + product promotions

    • Loyalty + email/SMS campaign management

    • Analytics monitoring + reporting

    • Social + marketing coordination (may require additional fees for video/photography)

    • Local SEO + Google Business Profile management


who this is for

sound like you?

  • 🌿 Cannabis dispensary founders in New York navigating OCM licensing and pre-launch setup

  • 🚀 Small business owners and entrepreneurs preparing to launch a brick-and-mortar or digital storefront

  • 📍 Founders who are open — but invisible. No Google presence, no ecommerce, no discovery strategy

  • 🔧 Business owners drowning in tech decisions who need one expert to coordinate it all

  • 📈 Established small businesses leaving money on the table, no loyalty program, no SEO, no digital ops strategy


free resources

start here

Tools and resources to help you determine where you are — and what to do next.

7 phases, 50+ action items — from business identity, OCM compliance to post-launch growth. Built for New York cannabis founders.

A one-page breakdown of every phase critical for launch and ongoing operation; what’s included, timelines and investment ranges - shareable with your team.

NY ramps up pot production to snuff out potential massive weed shortage (NY Post, 3/6/2026) - 100 new licenses may be issued in 2026 to growers.

If you’re launching or running a small business in NY, asking yourself “Do I need product management?” might be the most important question you’ve never asked yourself. Read to discover why.


LET’s TALK

REady to get to work?

Book a free 30-minute strategy call. We'll talk about where you are, where you want to go, and exactly how I can help you get there.